Inbox

Forward the mail. Goodshed takes it from there.

Point the mailbox your customers already write to at one address. Every message is read, sorted into what it is and written up as a one-line task, and quote requests become drafts before anyone opens them.

quotes@rq-7k2m4x@in.goodshed.ai

ABC Electric7:12Quote 9 lines for ABC ElectricQuote requestReview 2
Pine Street Electrical7:04Enter order PO 44871 for Pine Street Electrical — 6 linesPurchase order
Northgate Electric6:51Reading it…Quote request
Lakeside Builders6:38Answer Lakeside Builders: status of the wire orderCustomer inquiry

One intake addressEleven kinds of messageThe task in one lineQuote requests draftedAttachments readDuplicates recognized

Your shared mailbox, already read.

The list says what each message is and what it asks for. The reading pane says what Goodshed did with it and what is left for you. Nothing is hidden behind a status.

3 things need you. Goodshed handled the rest.

7 messages · 1 in progress · 2 completed · 1 needed nothing

quotes@northlinesupply.comrq-7k2m4x@in.goodshed.aiRQOIP5 agents · 1 working

Illustrative data, and it works: open a message, mark one done, or follow the quote request to its draft.

The linked mailbox

Your quotes@ address, the intake address it forwards to, and when the last email arrived — so you know mail is flowing.

The list

Every message with the sender, the task in one line, what kind it is and where it stands: processing, needs attention, completed or ignored.

The reading pane

What the agent did, the facts pulled from the email, the numbers on the draft, and the one thing you do next.

From the mailbox to the right desk, without anyone retyping it.

Mail rule · quotes@northlinesupply.com

When a message arrives, redirect it to

rq-7k2m4x@in.goodshed.ai

Save ruleKeep a copy in the mailbox

Receiving · last email 7:12 AM

One address for the mailbox you already use

Every workspace gets its own intake address. Forward or redirect your quotes@ or sales@ mailbox to it with a rule in Gmail, Outlook or Exchange; nothing changes for your customers or your team. The address you forward from is recorded and shown, so everyone can see where mail comes from.

Pine Street Electrical

PO 44871 — release for Monday

PO-44871.pdf

What it is

Quote requestPurchase orderOrder changeCustomer inquiryVendor invoicePO acknowledgementPacking slipCredit memoStatementCatalog updateOther

OOrder agent · high confidence

Sorted into eleven kinds

Quote request, purchase order, order change, customer inquiry, vendor invoice, PO acknowledgement, packing slip, credit memo, statement, catalog update, or other. Each message also gets the party it is from and a confidence of high, medium or low. When it could be a quote request, it is treated as one.

Hi team, please release PO 44871 for Monday. Same six lines as the quote from last week, ship to the Lakeview jobsite, dock B. Call me with any backorders. — Marco

OOrder agent

Enter order PO 44871 for Pine Street Electrical — 6 lines

PO 44871
Ship to: Lakeview jobsite, dock B
Release Monday
Call with backorders

You: enter the order in your ERP.

The task in one line

Goodshed writes what the message asks you to do — “Enter order PO 44871 for Pine Street Electrical — 6 lines” — with a short summary, the next step, and the facts you would otherwise re-read the email for: PO numbers, ship-to, need-by, contact. It only writes what the message states.

ABC ElectricLakeview Hospital Ph 2 — pricing

RQ-0142 · 9 lines

Ready · 2 to review

20 EAQO 30A 2PResolved

2,000 FT#12 THHN BLKResolved

45 EA4S COVERS — SAME AS HOSPITALReview

Review 2 lines

Quote requests become drafts

A quote request goes straight to the Quote Desk: every line read, resolved against your catalog, and flagged when it needs a person. By the time a rep opens the message, the draft is waiting with its counts — lines, resolved, review, unresolved.

Five agents read the inbox. Your team keeps every decision.

Each kind of message has an owner. Each owner says what it does, and what stays with your team — so the screen never implies work that is not happening.

Reader

Every message that arrives, whatever the door.

OtherLow confidence

Read this message and decide what it is

“Can you send something over for the Elm St. job?” — no list attached.

Treat as a quote requestMark doneNeeds nothing

Says what it is, who it is from, what it refers to, and writes the task in one line. Hands it to the agent that owns that kind of work. Stays with your team: anything it cannot place is yours to name — one click turns it into a quote request.
Reads every line, resolves it against your catalog, drafts the quote, and flags the lines it is not sure about. Stays with your team: a named person reviews the flagged lines and approves every quote. Nothing goes to a customer on its own.
Pulls the PO number, the lines and quantities, the ship-to and the need-by into the task so nothing has to be re-read. Stays with your team: entering the order in your ERP.
States exactly what the customer wants to know, with any order or invoice numbers it found. Stays with your team: the answer, sent from your own mailbox.
Recognises it, pulls out the references, and routes it to the right desk. An emailed catalog export becomes a catalog import. Stays with your team: matching and posting.

Goodshed does not enter orders, post invoices or answer customers today. Those messages are sorted, summarized and routed to your team, with the facts pulled out so nobody has to open the email twice.

The small things a shared mailbox gets wrong.

The work of an inbox is mostly edge cases. These are handled on purpose.

takeoff.xlsx

panel-schedule.pdf

IMG_2231.jpg

fwd-original.eml

8 files

10 MB each

Attachments are read with the email

Up to 8 files per email, 10 MB each: Excel, CSV, text, forwarded .eml, PDF and photos (PNG, JPEG, WebP). Takeoffs, BOMs and a phone photo of a handwritten list all count.

site-walk.mov

Attachment not kept — site-walk.mov: unsupported file type. Use a spreadsheet, PDF, image, or text file.

takeoff.xlsx · kept

A file it cannot keep is named

An attachment of a type Goodshed does not read, or one too large, is written on the message with the reason — never dropped without a word.

ABC Electric · Lakeview Ph 2 — pricing

Same delivery — already in the inbox

Duplicates are recognized

If the same delivery arrives twice, it becomes one message, not two. If fetching a message fails partway, the mail provider delivers it again and it is read then.

Reading this message stopped before it finished, so nothing was decided about it.

Read it again

A stopped reading can run again

If reading a message is cut off before it finishes, the message says so plainly and offers “Read it again”, or lets you decide what it is yourself.

Add a message

From: Ray Kowalski
Subject: Lakeview Ph 2 — pricing

takeoff.xlsxAdd a message

Add a message by hand

Paste an email — with its headers when you have them — and attach its files. It is read exactly the way forwarded mail is, and it lands in the same inbox.

jnext

kprevious

open

escback to list

Made for the keyboard

A two-pane mailbox: the list on the left, the reading pane on the right. j and k move, Enter opens, Escape goes back to the list.

Against the ways a counter already handles its mail.

Where Goodshed does the work, where it does not, and where it leaves the job to your team on purpose.

	Goodshed	By hand	Generic AI chat
Every email to the shared mailbox is read		When someone gets to it	Only what someone pastes in
Sorted into what it is — quote, PO, invoice and so on
The task in one line, with PO, job and invoice numbers
A quote request becomes a draft against your catalog
Excel, PDF and photo attachments read with the email		By a person	One file at a time
Duplicate deliveries recognized		If someone notices
Each step recorded on the message
Enters orders and posts invoices in your ERP	Routed to your team	Your team does it

Questions about the inbox

How do we connect our mailbox?

Add a forwarding rule or a redirect from the mailbox your customers write to — Gmail, Outlook and Microsoft 365, and Exchange shared mailboxes all support it — pointing at your workspace’s intake address. If Gmail sends a confirmation code, that email shows up in the inbox as a message, so you can read the code there. Record the address you forward from and it is shown at the top of the inbox.

Do our customers have to change anything?

No. They keep writing to the same address. Forwarding happens on your side.

What does Goodshed do with purchase orders, invoices and other mail?

It recognizes them, writes the task and the facts a person needs — PO numbers, ship-to, need-by, references — and routes them to your team. It does not enter orders, post invoices or answer customers today; those stay with your team.

What if it sorts a message wrong?

Anything unclear is marked “Other” with low confidence and left for a person, and anything that could be a quote request is treated as one. On any message a rep can choose “Treat as a quote request”, “Mark done” or “Needs nothing”, and reopen it later.

Does it read inside the attachments?

Sorting uses the subject, the body, the sender and the attachment names. Once a message is a quote request, the attachments themselves are read line by line to build the draft.

Can Goodshed reply to customers?

Not yet. Replying through your own mailbox is not built, so answers go out from your email client as they do today. Nothing is sent to a customer by Goodshed.

Can other systems add messages?

Yes. A request sent to the API lands in the same inbox as forwarded mail and is read the same way. See Integrations & API

The last quote your team retypes by hand.

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NextMatching & memoryReads electrical shorthand and learns the choices your team makes.